These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and EazzyAI ("Company," "we," "us," or "our"), governing your access to and use of the EazzyAI platform, including all features, tools, APIs, and related services (collectively, the "Service").
By creating an account, accessing the Service, or clicking "I Agree," you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
The registered user account you create to access the Service.
The isolated organizational environment within EazzyAI where brand assets, Brand DNA profiles, knowledge base files, and content generation history are stored and managed.
The structured profile of your brand's visual identity, tone of voice, product intelligence, and customer profiles extracted and maintained by EazzyAI.
Any text, images, videos, data, files, or other material you upload, submit, or generate through the Service.
Any output produced by the Service in response to your inputs, including marketing copy, images, videos, plans, and analyses.
A paid plan granting access to specific tiers of the Service features.
Any user invited by a Workspace Owner to collaborate within a Brand Workspace.
AI systems operated by third-party providers integrated into the Service, including DeepSeek, Google Gemini, OpenAI GPT, Grok (xAI), Qwen (Alibaba Cloud), and Mistral.
2.1 Age Requirement
You must be at least 18 years old to use the Service. By registering, you represent and warrant that you meet this requirement.
2.2 Business Use
EazzyAI is designed primarily for business and professional use. If you are using the Service on behalf of an organization, hyou represent that you have the authority to bind that organization to these Terms.
2.3 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for all activity that occurs under your account.
2.4 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at hey@eazzyai.com if you suspect unauthorized access to your account.
2.5 One Account Per User
You may not create multiple accounts to circumvent plan limits, usage restrictions, or any suspension or termination of a prior account.
EazzyAI provides an AI-powered marketing operating platform that includes the following modules and capabilities:
Brand DNA Lab
Automated extraction and maintenance of your brand identity profile, including visual identity, tone of voice, and Kano product analysis.
Master Agent AI Engine
AI-driven strategic marketing consultation and content planning powered by our Tri-Brain model routing architecture.
Brand Knowledge Base
Document and asset upload with semantic search and retrieval via Hybrid RAG (vector + keyword + RRF).
Creative Library
Reference database of marketing creative case studies spanning 47+ platforms and 17 content formats.
Multi-language Content Engine
Localized content generation across multiple languages and regions using language-specialized AI models.
Marketing Plan Workshop
Campaign planning, marketing calendars, and Facebook Page integration for performance data.
AI Image Generation
Brand-consistent visual content creation using Flux, Ideogram, and other generative image models.
Video Studio
AI-assisted video concept development, storyboarding, and generation capabilities.
Brand Notes & Collaboration
Team workspace sharing, Editor invitations, and collaborative content creation.
Social Post Studio
Multi-platform, multi-language social content batch generation with background job processing.
The specific features available to you depend on your active Subscription plan. EazzyAI reserves the right to modify, add, or discontinue any feature or module at any time, with reasonable notice where practicable.
4.1 Subscription Plans
EazzyAI offers tiered subscription plans. Details of current plans, pricing, and included features are published at eazzyai.com/pricing and are subject to change with advance notice.
4.2 Free Trials
We may offer free trial periods at our discretion. At the end of a free trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
4.3 Billing
Subscriptions are billed on a recurring basis (monthly or annually, as selected). By providing payment information, you authorize us to charge your payment method for all applicable fees.
4.4 Taxes
All fees are exclusive of applicable taxes (including VAT, GST, and sales tax). You are responsible for paying any applicable taxes in your jurisdiction.
4.5 Refunds
Subscription fees are generally non-refundable except where required by applicable law. If you believe you were charged in error, contact hey@eazzyai.com within 30 days of the charge.
4.6 Plan Changes
You may upgrade your plan at any time; the upgrade will take effect immediately with prorated billing. Downgrades take effect at the start of the next billing cycle.
You may use the Service solely for lawful business and marketing purposes consistent with these Terms.
You must not use the Service to:
Generate, distribute, or promote content that is illegal, defamatory, harassing, hateful, discriminatory, sexually explicit, or otherwise harmful;
Infringe any third-party intellectual property rights, including copyrights, trademarks, or trade secrets;
Produce content that impersonates any person or entity, or misrepresents your affiliation with any person or entity;
Create spam, phishing content, or any form of deceptive advertising;
Circumvent, disable, or interfere with any security feature of the Service;
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service or any underlying AI models;
Scrape, crawl, or systematically extract data from the Service without our express written permission;
Use the Service to train, fine-tune, or develop competing AI models;
Resell, sublicense, or otherwise commercialize access to the Service without our prior written consent;
Upload content containing viruses, malware, or any harmful code;
Use the Service in any way that violates applicable laws or regulations, including advertising standards, data protection laws, and consumer protection regulations.
All content you upload or generate using the Service must comply with applicable advertising standards in your target market(s), including regulations enforced by Meta (Facebook), Google, TikTok, and other platforms to which you publish.
6.1 EazzyAI's Intellectual Property
The Service, including all software, algorithms, AI models (proprietary), Brand DNA architecture, user interface designs, documentation, and trademarks, is owned by EazzyAI or its licensors and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited license described herein.
6.2 License to Use the Service
Subject to these Terms and payment of applicable fees, EazzyAI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your Subscription.
6.3 Your Content
You retain all ownership rights in Content you upload to the Service. By uploading Content, you grant EazzyAI a worldwide, royalty-free, non-exclusive license to process, store, analyze, and use your Content solely for the purpose of providing the Service for your account and workspace.
6.4 Generated Content
Subject to these Terms, EazzyAI assigns to you all right, title, and interest (to the extent assignable) in Generated Content produced specifically for your account. You acknowledge that:
6.5 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant EazzyAI a royalty-free, perpetual, irrevocable right to use, incorporate, and commercialize such feedback without restriction or compensation to you.
7.1 Third-Party Model Routing
The Service routes requests to Third-Party AI Models based on task type, language, and content requirements. These providers include DeepSeek, Google (Gemini), OpenAI, xAI (Grok), Alibaba Cloud (Qwen), Mistral AI, FAL.ai, and others. By using the Service, you acknowledge and consent to your inputs being processed by these third-party systems.
7.2 Third-Party Terms
Your use of outputs from Third-Party AI Models may be subject to those providers' own terms of service and usage policies. EazzyAI is not responsible for any changes to third-party model availability, capabilities, or terms.
7.3 Facebook / Meta Integration
The Social Post Studio and Marketing Plan Workshop features integrate with Meta's APIs (Facebook Pages, Instagram). Your use of these integrations is subject to Meta's Platform Terms and Advertising Policies. You are responsible for ensuring your content complies with Meta's policies. EazzyAI is not responsible for content rejection, account restrictions, or penalties imposed by Meta.
7.4 Third-Party Web Content
The web_search and read_url tools retrieve publicly available web content for research purposes. EazzyAI does not guarantee the accuracy of third-party web content and is not responsible for any reliance on such content.
8.1 Workspace Owner Responsibilities
If you create a Brand Workspace, you are the Workspace Owner and are responsible for all activity within your workspace, ensuring invited members comply with these Terms, and managing member permissions including revoking access as necessary.
8.2 Editor Role
Workspace Members with the Editor role may create, generate, and modify content within the workspace. They do not have access to workspace ownership settings, billing, or other members' private chat sessions.
8.3 Privacy of Chat Sessions
Chat history within the Master Agent is private to each individual user. Workspace collaboration grants access to shared Brand DNA and Knowledge Base — not to other users' private conversations.
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.
Brand DNA & Workspace Data
Stored securely and isolated per workspace. No cross-workspace data leakage.
Uploaded Files
Documents, images, and videos are processed to power AI features and stored in secure cloud storage with signed URL access.
Chat History
Maintained per user session and not shared across users within a workspace.
Cross-border Transfers
Your data may be processed by AI model providers in various countries. By using the Service, you consent to such transfers per our Privacy Policy.
10.1 Uptime
EazzyAI strives to maintain high service availability but does not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
10.2 Modifications to the Service
We reserve the right to modify, update, suspend, or discontinue any aspect of the Service at any time. For material changes, we will provide reasonable notice via email or in-app notification. Continued use constitutes acceptance of the changes.
10.3 Beta Features
Features labeled as "beta," "preview," or "experimental" are provided as-is and may be discontinued, changed, or moved behind a paid tier at any time without notice.
Please Read Carefully
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY.
EAZZYAI DOES NOT WARRANT THAT:
AI-generated outputs are provided for informational and creative assistance purposes only. You are solely responsible for verifying, editing, and approving any Generated Content before use.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EAZZYAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:
IN ANY CASE, EAZZYAI'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (i) THE TOTAL FEES YOU PAID IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) USD $100.
You agree to indemnify, defend, and hold harmless EazzyAI and its officers, directors, employees, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
Your use of the Service in violation of these Terms;
Content you upload, submit, or generate using the Service;
Your publication or distribution of Generated Content;
Your violation of any applicable law or third-party right;
Any claim by a Workspace Member arising from your management of the workspace.
14.1 Termination by You
You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are issued for unused portions of a billing period except as required by law.
14.2 Termination by EazzyAI
We may suspend or terminate your access immediately and without prior notice if you materially breach these Terms, engage in fraudulent activity or abuse of the Service, or if required by applicable law or court order.
14.3 Effect of Termination
Upon termination, your license to use the Service ends immediately. You may export your workspace data within 30 days of termination notice. After that period, EazzyAI may delete your data per our data retention policies. Sections 6, 11, 12, 13, and 15 survive termination.
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
15.2 Informal Resolution
Before initiating formal proceedings, you agree to attempt to resolve any dispute with us informally by contacting hey@eazzyai.com. We will make reasonable efforts to resolve disputes informally within 30 days.
15.3 Arbitration
Any dispute that cannot be resolved informally shall be settled by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its arbitration rules. The arbitration shall be conducted in English in Singapore.
15.4 Class Action Waiver
To the maximum extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class action or representative proceeding.
16.1 Entire Agreement
These Terms, together with the Privacy Policy and any Subscription order forms, constitute the entire agreement between you and EazzyAI regarding the Service.
16.2 Amendments
We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before the changes take effect.
16.3 Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of our right to enforce it in the future.
16.4 Severability
If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall remain in full force.
16.5 Assignment
You may not assign or transfer these Terms or any rights or obligations herein without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, or sale of assets.
16.6 Force Majeure
EazzyAI shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, war, acts of government, internet disruptions, or third-party service failures.
EazzyAI Legal Team
Email: hey@eazzyai.com
Website: https://eazzyai.com
These Terms of Service were last updated on May 25, 2026. Prior versions are available upon request.